Terms & Conditions
Thank you for visiting zeromanscaping.com.au. We have prepared the below information to ensure that you are aware of the terms and conditions that govern this site. Your visit to our website constitutes agreement to be bound by our terms and conditions. Please enjoy your experience on our website. If you have any questions regarding the information below, please don’t hesitate to contact us.
This website is operated by ZERO GROUP PTY LTD. Throughout the site, “we”, “us”, “our” and “the Company” refer to ZERO GROUP PTY LTD. Use of this website, including all tools, services and information, is available under the condition of your acceptance of all terms, conditions and policies.
These terms and conditions and policies apply to all users of our website and do not exclude browsers, vendors, customers, merchants or contributors. If you do not agree to our terms and conditions and policies, please do not access the website.
Online Store Terms
Our Company reserves the right to refuse service to anyone accessing our site.
You understand that we may share personal information (excluding credit card information) over various networks.
Each order placed by a Customer is considered a separate and binding agreement with ZERO GROUP PTY LTD. When the Customer places an order, the Customer acknowledges agreement and understanding of all terms and conditions and policies.
The Customer acknowledges that all orders for products made on zeromanscaping.com.au are solely for personal and domestic use.
When placing an order on zeromanscaping.com.au, the Customer agrees that all details provided are true, accurate and current and that the Customer is the authorised user of the credit or debit card used and that there are sufficient funds to pay for the products.
ZERO GROUP PTY LTD will hold and/or reduce an order that is pending credit card verification.
The price of a product listed on zeromanscaping.com.au is exclusive of any shipping fees. We reserve the right to change the price of our products on the website, without notice. If there is a technical error, the Company can amend the error and cancel any order that is impacted by it.
When an order is placed, you will be charged a shipping fee, in addition to the costs of the product/s ordered. The shipping fee is non-refundable.
Every order placed for products of ZERO GROUP PTY LTD is subject to the Company’s acceptance. When your order has been placed, we will send you a confirmation email. The confirmation email is not an acceptance of your order, but a confirmation of receipt for your order. Your order is only accepted when you receive a confirmation of shipment for your order.
The Company can refuse your order whether you received a confirmation of receipt, or not, for any or no reason without liability to you or anyone else. If your payment method was charged, you will be issued a full refund.
Once an order has been placed, it cannot be cancelled by the customer. If you are unsatisfied or wish to return any products ordered from the Company, please refer to our Return and Refund Policy.
Shipping & Delivery
ZERO GROUP PTY LTD currently ships worldwide.
Any period or date estimated for delivery is not a contractual commitment. We will try our hardest to meet the estimated delivery times, but we can not guarantee any date. ZERO GROUP PTY LTD will not be liable for loss or damage suffered by the Customer or recipient of the product/s for failure to meet any estimated delivery date.
We may or may not alter an estimated delivery date or period or delivery method, without notice.
If you enter your address incorrectly at the time of order, email us immediately at firstname.lastname@example.org . We will try our best to change your address. However, if your order has left our warehouse, then we will not be able to redirect it.
If you choose to return and refund or exchange our products, we will not cover shipping costs.
Returns & Refunds
To exchange, return or refund a product, please contact us directly at email@example.com .
The Company reserves the right to limit and refuse exchanges, returns, and/or refunds for any reason. If we think that a customer is abusing our Returns and Refunds Policies or is purchasing our product for purposes outside of personal and domestic use, then the Company reserves the right to refuse sales and returns.
Under ACL, you entitled to choose a refund or replacement for any faulty or damaged products provided by ZERO GROUP PTY LTD.
All products from ZERO GROUP PTY LTD are subject to a 30-day money-back guarantee from the product/s date of receipt if the item is unopened, undamaged and in its original state. For any product purchased from an authorised dealer, please refer to their terms and conditions and policies.
All refunds issued will be returned to the original form of payment. If you wish to exchange a product, you must return your product for a full refund and then place a new order via zeromanscaping.com.au.
Our warranties are only applicable to the person who originally purchased our product and are valid for 12 months as of the date of receipt.
For your product to fall under the warranty claim, you must satisfy the following requirements.
- You must have purchased the product from zeromanscaping.com.au,
- You must provide proof of purchase,
- You must provide proof of the product’s purchase date,
- You must return the product to ZERO GROUP PTY LTD, and
- You must have only used the product according to its instructions.
If you satisfy all of the above requirements and a defect occurs during the warranty period, then we will replace your product. The following do not apply to the warranty claim:
- Wear and tear
- Defects caused by third-party modifications, repairs and replacement parts
If your product is discontinued or limited edition, then we will replace the product with an equivalent edition.
To utilise your product’s warranty, contact us .
There are no other warranty policies other than the one stipulated in these ‘Terms and Conditions’. Implied warranties are limited to the duration of the warranty stated above. ZERO GROUP PTY LTD is not liable for incidental or consequential damages. No reseller, agent or employee is authorised to make a modification, extension or addition to this warranty. This warranty only applies to products purchased on zeromanscaping.com.au.
All products remain under the ownership of ZERO GROUP PTY LTD until paid in full. Issues or damages caused by the shipment of the product should be taken up with the relevant courier. If your product is lost in transit, please contact the relevant courier.
Issues, taxes or additional fees relating to customs and duties are the responsibility of the Customer.
Modifications to services and prices
ZERO GROUP PTY LTD reserves the right to change the price of our products without notice.
We can also modify or discontinue our service (or any part thereof), without notice.
We are not liable to our customers or any third-party for modification, price changes, suspensions or cancellations of our service.
Accuracy of billing and account information
We can refuse any order that you place with us. With our own and sole discretion, we can also limit or cancel quantities purchased. This may include orders placed under the same account, shipping and/or billing address and payment method.
When we alter or cancel an order, we will attempt to notify you by contacting you via the contact information provided at the time of your order.
You must provide accurate and current billing, shipping and account information for any purchase you make on zeromanscaping.com.au.
On zeromanscaping.com.au, content, products, and services may include material from third-parties. Third-party links may direct you to third-party websites which are not affiliated with ZERO GROUP PTY LTD. Our Company is not responsible for monitoring, examining and evaluating the content, services and material on these third-party websites. We are not liable for damages related to purchases and transactions made on or in connection to third-party websites.
Errors, inaccuracies and omissions
Information on zeromanscaping.com.au may occasionally contain typographical errors or inaccuracies and omissions in information relating to product descriptions, promotions, pricing, shipping estimates and charges and availability. We are under no obligation to update, amend or clarify this information, except as required by law. We reserve the right to correct and update this information without notice.
Updates and modifications to the site should not be taken to mean that all information was updated or modified.
Accuracy, completeness and timeliness of information
If the information available on this site is not accurate, current or complete, ZERO GROUP PTY LTD cannot be held responsible.
We reserve the right to modify, remove and add information on our site, without notice. It is your responsibility to keep updated with the changes made on our site.
You agree to indemnify and hold ZERO GROUP PTY LTD harmless for any claim or demand made against you by a third-party.
These ‘Terms and Conditions’ are governed by the law of the State of New South Wales and Australia.
The contents of zeromanscaping.com.au, including its “look and feel,” and the arrangement of the site are owned, controlled and licensed by ZERO GROUP PTY LTD. Unauthorised use of the website and its material may violate intellectual property and other proprietary rights. The user must not alter, delete or conceal copyright notices on the website or its material, including any digital content printed or reproduced from the website.
Third-parties cannot use any website material without the consent of ZERO GROUP PTY LTD.
The name of the Company, logos and icons that identify its products and services are proprietary trademarks of the Company and use without permission is forbidden.
Use of material from the website
zeromanscaping.com.au is for your non-commercial personal use. Use of the website for any other purpose is permissible only with explicit consent.
At any time, ZERO GROUP PTY LTD reserves the right to modify, suspend or discontinue any part of zeromanscaping.com.au, without notice. We also may limit certain features and services on our site.
Additional Terms and Conditions